Ticket Policies

All sales are final. There are no refunds.

Subscribers have the privilege of exchanging their tickets for another performance of the same show for free. Exchanges must be made before the show takes place.    Non Subscribers may exchange their tickets for a $3 service fee.   We cannot exchange tickets for missed productions.

Latecomers will be seated at a time and location deemed appropriate by the House Manager to minimize the interruption of the performance.

For Covedale Centter for the Performing Arts and the Warsaw Federal Incline Theater-
All persons, regardless of age, must have a ticket and be able to sit quietly throughout the entire performance.

For the Madcap Education Center-
Children 12 months and under do not require a ticket but must sit on a parent's lap.  All children 13 months and up require a ticket.

Special needs seating
Please notify the box office when you purchase tickets if you have special needs, including wheel-chair access.

Lost Tickets
If you have lost your tickets, you may call the Box Office to have your tickets re-issued. Original tickets become null and void.

There is parking at The Covedale Center for the Performing Arts - all three sides of the building.  Also, you can park in any closed business. There is some off  street parking.

The Warsaw Federal Incline Theater you can park for $5 in the public parking garage.  Lower garage entrance from Matson Place.  Upper garage entrance, which is on the level of the theater lobby, enter from Mt. Hope.  There is also off street parking.

Will Call
Tickets purchased by phone or internet will be held for pick up at the Will Call window.

Gift Certificates
Gift Certificates are treated as a check sale. There is no refund or exchange. You may pay for your reserved seats with the gift certificate. In the event you do not attend, the gift certificate becomes null and void.